‘BzBizPro.com’ Privacy Policy
This Privacy Policy was last modified on December 28, 2024
Welcome to ‘BzBizPro.com’, an online and mobile service from
Yashaa LLC., a service operated by Yashaa LLC., (collectively “‘BzBizPro.com’,”
“we,” or “us”). This Privacy Policy governs our collection and use of the
Personal Information provided by any user (“you”), including any small business
service professional (“Pro,” or “Pros”), or any customers of a Pro, of any ‘BzBizPro.com’
products or services. Capitalized terms that are not defined in this Privacy
Policy have the meaning given them in our Terms of Service. For certain
disclosures under the California Consumer Privacy Act, see the California
Privacy Policy listed below.
1. PERSONAL INFORMATION WE COLLECT
We collect a range of Personal Information. “Personal
Information” means information that uniquely identifies, relates to, describes,
or is reasonably capable of being associated with or linked to you.
A. Categories of Personal Information Collected, Used and
Disclosed
We collect, use and/or disclose to third parties the
following categories of Personal Information:
· Identifiers
– A real name, Internet Protocol address, email address, and online
identifiers.
· Certain Personal
Information categories – For example, a name, signature, Social Security
number, address, telephone number, passport number, driver’s license or state
identification card number, insurance policy number, education, employment,
employment history, bank account number, credit card number, debit card number,
or any other financial information, medical information or health insurance
information. Some Personal Information included in this category may overlap
with other categories.
· Internet or other
similar network activity – Such as browsing history or search history,
including information on your interaction with our website or application.
· Audio, Electronic
or Visual Information – Such as photographs or video files related to your
use of the Service, or communications via a third-party chatbot.
· Geolocation data –
Physical location or movements. When you access the Service by or through a
mobile device, we may access, collect, monitor and/or remotely store “location
data,” which may include GPS coordinates (e.g. latitude and/or longitude) or
similar information regarding the location of your and your employee’s mobile
device(s). Location data may convey to us information about how you browse and
use the Service. Your mobile device may allow you to disable transmission of
location data. However, some features of the Service, particularly
location-based services, may not function properly if use or availability of
location data is impaired or disabled.
· Protected
classification characteristics under state or federal law – Age (40 years
or older), race, color, ancestry, national origin, citizenship, religion or
creed, marital status, medical condition, physical or mental disability, sex
(including gender, gender identity, gender expression, pregnancy or childbirth and
related medical conditions), sexual orientation, veteran or military status,
genetic information (including familial genetic information).
· Professional or
employment-related information – Current or past job history or
performance evaluations.
· Commercial
information – Such as records of your transactions and messages you send
through our Service, including but not limited to through a third-party
chatbot, or information you post to the Service (for example, Pro ratings and
customer comments).
· Inferences –
Assumptions or conclusions we may draw from your Personal Information.
B. Categories of Sources from Which Personal Information
Is Collected
We collect Personal Information from the following
categories of sources:
· You or Your
Devices. We collect Personal Information from you and/or your devices. The
following are examples of the ways in which we collect such information:
· Account
Creation. If you create a Pro account with ‘BzBizPro.com’,
you provide us Personal Information, which may include categories of Personal
Information described above, and may include data such as your
credentials and qualifications (“Service Data”).
· Transaction
Reporting. You may provide us with certain financial information in order
to process transactions through the Service, such as photo ID, bank
information, and/or credit card number.
· Share the Love or
Refer a Friend Feature. If you choose to invite a third-party to the
Service through our “Earn With Us” or “Refer a Friend” feature, you may
directly choose a friend to invite through your mobile device’s native contact
list – but we do not require that you import your contacts list to the Service;
however, if you choose to provide contact information, we may retain the
information contained in your contacts list. Since this invitation is coming
directly from your email or phone, we do not have access to or control over
this communication.
· Surveys. We
may also collect your Personal Information when you participate in surveys
conducted by or on behalf of us or our partner companies, including but not
limited to providing feedback within the Service, responding to questionnaires,
participating in telephone interview or discussion groups, and otherwise
providing general information about our Service.
· Analytics Data
and Tools. We directly collect analytics data and tools, or use third
party analytics tools, to help us analyze and create aggregate industry trends
and analytics to improve the product and create new features.
· Cookies and Other
Tracking Technologies. We collect information about you over time through
the Service by using several common types of cookies and other tracking
technologies.
· Location Data. When
you access the Service by or through a mobile device, your device may be a
source of “location data,” as described above.
· Other Users of
Our Service. If you are a customer or employee of a Pro, we may collect
your Personal Information from the Pro.
· Our
Affiliates. We may collect your Personal Information from one of our
affiliates.
· Governmental
Entities. For example, we may conduct a background check on you or your
business using information from governmental sources or we may collect publicly
available information from governmental authorities who license or regulate
Small business Services.
· Business
Partners. If you are a Pro, we may collect financial information regarding
your business from third-party sources such as our payment processors (e.g.
Stripe), our third-party verification vendors (e.g. Plaid), and accounting
service providers, including information such as bank account information,
account balances and transactions. This information may be used to verify your
identity, evaluate your eligibility for certain of our products and services,
provide you with marketing opportunities which we believe may be of interest to
you, and for internal analytics and product development purposes.
· Facebook. We
may allow you to login to our Service with Facebook Connect. When you do so, we
collect your Facebook Graph information including the people you are friends
with on Facebook.
· Public
Sources. This could include information from such sources as your website.
C. Business Purposes for Collecting Personal Information
We collect and use Personal Information for various
purposes, including:
Providing Our Service
We use your Personal Information to operate, maintain,
enhance and provide to you the features and functionality of our Service. As an
example, you may need to provide certain Personal Information for purposes of
processing a transaction on or through the Service, such as bank information
(such as balances and transactions) or a credit card number. We may use
Personal Information such as financial and transaction information to determine
eligibility for, and use of, certain offerings included in our Services.
Communicating With You
We use your Personal Information to communicate with you,
such as to respond to and/or follow-up on your requests, inquiries, issues or
feedback, and to provide customer service. We use the Personal Information we
collect or receive to communicate directly with you, and to determine whether
or not our Services may be of interest to you, and whether or not you may be
eligible for an offering of ours or one of our partners. We also use your
Personal Information to send you Service-related communications (e.g., account
verification, purchase and billing confirmations and reminders, changes/updates
to features of the Service, technical and security notices). We may still
need to contact you with important transactional or administrative information.
Marketing and Promotional Purposes
We use Personal Information for marketing and promotional
purposes, such as to send marketing, advertising, and promotional
communications (including promotions and new products or features); and to show
you advertisements for products and/or services tailored to your interests on
social media and other websites. We may send you communications containing
newsletters, surveys, advertising, promotions and special offers.
Analytics
We use Personal Information to conduct research and
analytics, including to improve our Service; to understand how you interact
with our platform; and to understand how to improve our Service or enhance our
Service by providing new products or features.
Security and Fraud Prevention
We use Personal Information to detect, investigate, prevent,
or take action regarding possible malicious, deceptive, fraudulent, or illegal
activity, including fraudulent transactions.
Legal Obligations
We use Personal Information to comply with our legal or
regulatory obligations, to establish or exercise our rights, and to defend
against legal claims.
Hiring Employees or Contractors
We use Job Applicant Information to make decisions about
recruitment and in anticipation of a contract of employment or an independent
contract relationship. Providing this information may be required for
employment.
D. Sale or Sharing of Personal Information
We disclose Personal Information to the following categories
of third parties for the business purposes described below:
I Users of our Service
If you are a Pro, we may disclose your Personal Information
to your customers or prospective customers for purposes of facilitating your
offering or provision of your services to them. If you are a customer or
prospective customer of a Pro, we may disclose your Personal Information to
Pros for purposes of their offering or providing services to you.
II Corporate Affiliates
We may disclose Personal Information to our corporate
affiliates, to provide our Service or to use for marketing or promotional
purposes.
III Service Providers
We disclose certain Personal Information to third parties
that perform services to support our business, for example hosting our platform
including any chatbots, sending our communications and processing payments.
When we hire a service provider to help operate the Service or our business, we
provide access to Personal Information that is necessary to perform the service
for ‘BzBizPro.com’.
IV Third Party Partners
We may disclose your Personal Information to third parties
that we have partnered with to offer a product or service.
V Public Forums
Some social media sites provide the opportunity to post
content in a public forum. For example, Facebook allows you to participate in ‘BzBizPro.com’
Groups and to post public comments about our Service. If you decide to submit
information in these public forums, that information will be available in such
forums.
VI Legal Process
We may disclose your Personal Information when we have a
good faith belief that it is reasonably necessary to (a) satisfy or comply with
any requirement of law, regulation, legal process, or enforceable governmental
request, (b) enforce or investigate a potential violation of the Terms of
Service, (c) detect, prevent, or otherwise respond to fraud, security or
technical concerns, (d) support auditing and compliance functions, or (e)
protect the rights, property, or safety of ‘BzBizPro.com’, its users, or
the public against harm.
VII Business Transfers
We may disclose your Personal Information if we are involved
in a merger, acquisition, or any form of transfer or sale of some or all our
business or assets. Where legally required we will give you prior notice and if
you have a legal right to do so, an opportunity to object to this disclosure.
Other Instances
We may ask if you would like us to disclose your information
to other third parties who are not described elsewhere in this Privacy Policy.
Information You May Disclose
Any Personal Information or content that you voluntarily
disclose for posting on public pages of the Service could become available to
the public, as controlled by any applicable privacy settings. If you remove
information that you posted to the Service, copies may remain viewable in
cached and archived pages of the Service, or if other users have copied or
saved that information. You may also choose to share your location, name, or
other Personal Information on third-party services like Facebook or Twitter
through the use of functionality we provide on the Service (i.e., a “post on
Facebook” button). Please note that if you choose to share your Personal
Information on these third-party services, your Personal Information will be
made visible in accordance with your applicable privacy settings on such
services (if any), and that such Personal Information may be collected and used
in accordance with that third-party service’s own rules and policies. This
Privacy Policy does not govern the collection or use of your Personal
Information on third-party services, and if you choose to share your Personal
Information on a third-party website or service (like Facebook) you do so at
your own risk.
2. HOW WE STORE AND PROTECT YOUR PERSONAL INFORMATION
We care about the security of your Personal Information and
use commercially reasonable safeguards to preserve the integrity and security
of all Personal Information collected through the Service. To protect your
privacy and security, we take reasonable steps (such as requesting a unique
password) to verify your identity before granting you access to your account.
You are responsible for maintaining the secrecy of your unique password and
account information, and for controlling access to your communications from us,
at all times. However, we cannot ensure or warrant the security of any Personal
Information you transmit to us or guarantee that Personal Information on the
Service may not be accessed, disclosed, altered, or destroyed. In the event
that any Personal Information under our control is compromised as a result of a
breach of security, we will take reasonable steps to investigate the situation
and where appropriate, notify those individuals whose Personal Information may
have been compromised and take other steps, in accordance with any applicable
laws and regulations.
3. INTERNATIONAL USE OF THE SERVICE
Your Personal Information collected through the Service may
be stored and processed in the United States or any other country in which ‘BzBizPro.com’
or its subsidiaries, affiliates, or service providers maintain
facilities. BzBizPro.com may transfer Personal Information that we
collect about you to affiliated entities and/or to other countries or
jurisdictions around the world. While such information is outside of your
country, it is subject to the laws of the country, state, province in which it
is located, and may be subject to disclosure to the governments, courts or law
enforcement or regulatory agencies of such other country, pursuant to the laws
of such country. However, our practices regarding your personal information
will at all times continue to be governed by this Privacy Policy and by
applicable laws. For more information about our policies regarding
transfers of personal information to other countries, please contact our
privacy officer (see “How to Contact Us” below).
4. YOUR CHOICES ABOUT YOUR PERSONAL INFORMATION
You may update your account information at any time by
logging in to your account and changing your profile settings. You can also
stop receiving promotional email communications from us by clicking on the
“unsubscribe link” provided in such communications. We make every effort to
promptly process all unsubscribe requests. As noted above, we may still need to
contact you with important transactional or administrative information or
information about the Service, as permitted by law (e.g., account verification,
purchase and billing confirmations and reminders, changes/updates to features
of the Service, technical and security notices). If you have any questions
about reviewing or modifying your account information, you can contact us
directly at [email protected].
Please refer to your mobile device or browser’s technical
information for instructions on how to delete and disable cookies, and other
tracking/recording tools. Depending on your type of device, it may not be
possible to delete or disable tracking mechanisms on your mobile device. Note
that disabling cookies or other tracking tools prevents us or our business
partners from tracking your browser’s activities in relation to the Service,
and for use in targeted advertising activities by third parties. However, doing
so may disable many of the features available through the Service.
5. ANALYTICS DATA AND TOOLS
We may directly collect analytics data, or use third-party
analytics tools, such as Google Analytics, to help us analyze and create
aggregate industry trends and analytics to improve the product and create new
features. These tools collect information sent by your browser or mobile
device, including the pages you visit and other information that assists us in
improving the Service. We collect and use this analytics information in
aggregate form such that it cannot reasonably be manipulated to identify any particular
individual.
6. COOKIES AND OTHER TRACKING TECHNOLOGIES
We collect information about you over time through the
Service by using several common types of cookies and other tracking
technologies to collect information about the ways you interact with and use
the Service. We may also permit third parties to collect information in this
way on our behalf and for their own purposes. Cookies are small files that
download when you access certain websites. For more information about cookies
visit www.allaboutcookies.org.
To assist us with analyzing our website traffic through
cookies and similar technologies, we use analytics services such as Google
Analytics. For more information on Google Analytics’ processing of your
information, please see “How Google uses
information from sites or apps that use our services.” You can opt out
of Google Analytics by installing Google’s opt-out browser add-on.
We may use cookies that are session-based or persistent.
Session cookies expire when you close your browser or turn off your device.
Persistent cookies remain after you close your browser or turn off your device.
We may use the following cookies:
Required Cookies
Required cookies are essential for the operation of the Service. They include,
for example, cookies that allow you to access and use secure areas of the
Service.
Performance Cookies
These cookies collect information about how you use the Service, including
which pages you go to most often and if they receive error messages from
certain pages. These cookies do not collect information that individually
identifies you. All information these cookies collect is aggregated and
anonymous. It is only used to improve how the Service functions and performs.
Functionality Cookies
Functionality cookies allow the Service to remember information you have
entered or choices you make (such as your username, language, or your region)
and provide enhanced, more personal features. These cookies also enable you to
optimize your use of the Service after logging in. These cookies can also be
used to remember changes you have made to text size, fonts and other parts of
web pages that you can customize.
Targeting or Advertising Cookies
These cookies are used to make advertising messages more relevant to you and
your interests. We sometimes use cookies delivered by third parties to track
the performance of our advertisements in order to help us manage and track the
effectiveness of our marketing efforts.
Most internet browsers accept cookies by default. You can
accept, or block cookies by activating the setting on your browser that allows
you to reject all or some cookies, or by changing your cookie preferences via
the Service. The help and support area on your internet browser should have
instructions on how to block or delete cookies. Some web browsers (including
some mobile web browsers) provide settings that allow you to control or reject
cookies or to alert you to when a cookie is placed on your computer, tablet or
mobile device. Although you are not required to accept cookies, if you block or
reject them, you may not have access to all of the features available through
the Service.
When you access the Service by or through a mobile device
(including but not limited to smartphones or tablets), we may access, collect,
monitor and/or remotely store one or more “device identifiers”. Device
identifiers are small data files stored on or associated with your mobile
device, which uniquely identify your mobile device. A device identifier may be
data stored in connection with the device hardware, data stored in connection
with the device’s operating system or other software, or data sent to the
device by our Service. A device identifier may convey information to us about
how you browse and use the Service. A device identifier may remain persistently
on your device, to help you log in faster and enhance your navigation through
the Service. Some features of the Service may not function properly if use or
availability of device identifiers is impaired or disabled.
7. HOW LONG WE KEEP YOUR PERSONAL INFORMATION
Following termination or deactivation of your user account,
‘BzBizPro.com’ may retain your Personal Information for any purpose set forth
in this Privacy Policy, including but not limited to marketing, backup,
archival, protection of the rights of ‘BzBizPro.com’ and its customers and
third parties, audit purposes, or as otherwise permitted by law.
8. CHILDREN’S PRIVACY
We do not knowingly solicit, collect, sell or share any
Personal Information from anyone under the age of 16 or knowingly allow such
persons to register as users. The Service and its content are not directed at
children under the age of 16. In the event that we learn that we have collected
Personal Information from a child under the age of 16 without verification of
parental consent, we will delete that Personal Information as quickly as
possible. If you are a parent or legal guardian and you believe that we might
have any Personal Information about your child, please contact us at [email protected].
9. LINKS TO OTHER WEB SITES AND SERVICES
We are not responsible for the practices employed by
websites or services linked to or from the Service, including the information
or content contained therein. Please remember that when you use a link to go
from the Service to another website or service, our Privacy Policy does not
apply to third-party websites or services. Your browsing and interaction on any
third-party website or service, including those that have a link or
advertisement on our website, are subject that third-party’s own rules and policies.
If you are using a third-party website or service (like Facebook) and you allow
such a third-party access to your Personal Information you do so at your own
risk.
10. HOW WE RESPOND TO “DO NOT TRACK” SIGNALS
“Do Not Track” is a feature enabled on some browsers that
sends a signal to request that a website disable its tracking or cross-site
user tracking. At present, we do not respond to or alter our practices when a
Do Not Track signal is received. To learn more about how Do Not Track works,
please visit www.allaboutdnt.com.
11. CERTAIN RIGHTS REGARDING YOUR PERSONAL INFORMATION
To the extent required by applicable law:
· We will take
steps to ensure that your personal information is kept as accurate, complete
and up-to-date as reasonably necessary. We will not routinely update your
personal information, unless such a process is necessary. We expect you, from
time to time, to supply us with updates to your personal information, when
required, at any time by logging in to your account and changing your profile
settings. You can also inform us of any change in your personal information.
· On written
request and subject to proof of identity, you may consult the personal
information that we have collected, used or disclosed, and ask that any
necessary corrections be made, where applicable, as authorized or required by
law.
Where provided for by applicable law:
· you may withdraw
your consent to the disclosure or use of the personal information collected.
· You may have the
right to lodge a complaint with the relevant data protection authority.
We may require that you provide sufficient identification to
fulfill your request regarding your personal information. Any such identifying
information will be used only for this purpose.
12. HOW TO CONTACT US
If you have any questions about this Privacy Policy, please
contact our privacy officer at [email protected].
13. CHANGES TO OUR PRIVACY POLICY
We may modify or update this Privacy Policy from time to
time to reflect the changes in our business and practices, and so you should
review this page periodically. When we change the policy in a material manner,
we will notify you by updating the ‘last modified’ date at the top of this
Privacy Policy and posting it on the Service or other appropriate means. Your
continued use of the Service after the revised Privacy Policy has become
effective indicates that you have read, understood and agreed to the current
version of the Privacy Policy.
14. PRINTABLE COPY OF OUR PRIVACY POLICY.
You can print this page - https://bzbizpro.com/privacy-policy
for a printable version of this Privacy Policy.
CALIFORNIA PRIVACY NOTICE
Our Privacy Policy, as supplemented by the provisions
described in this California Privacy Notice, applies to our collection and use
of “Personal Information” if you are a resident of California, as required by
the California Consumer Privacy Act of 2018 and its implementing regulations
(the “CCPA”). This Section describes or refers to (1) the categories of Personal
Information, collected by us, (2) the categories of sources from which Personal
Information is collected, (3) the business purposes for collecting Personal
Information, (4) to whom and for what business purposes we disclose Personal
Information, (5) your privacy rights under CCPA, and (6) how to exercise your
rights. This Section describes our practices currently and during the 12 months
preceding the effective date of this Privacy Policy.
When we use the term “Personal Information” in the context
of the CCPA, we mean information that identifies, relates to, describes, is
capable of being associated with, or could reasonably be linked, directly or
indirectly, with a particular California consumer or household.
A. Categories of Personal Information Collected
Categories of Personal Information we have collected, used
or shared within the past 12 months are set forth in Section 1.A. of our
Privacy Policy.
B. Categories of Sources From Which Personal Information Is
Collected
Categories of sources from which Personal Information was
collected in the past 12 months are described in 1.B. of our Privacy Policy.
C. Business Purposes for Collecting Personal Information
In Section 1.C. of our Privacy Policy we describe the
business purposes for which we collect, use and share Personal Information.
D. Sale or Sharing of Personal Information
We do not sell Personal Information for money. Section 1.D.
of our Privacy Policy describes the categories of third parties to whom we
disclose Personal Information and the business purposes for such disclosure.
During the 12 months since this Notice was last updated, we
have disclosed the following categories of Personal Information to the
following categories of persons:
|
No
information has been shared. |
E. Use or Disclosure of Sensitive Personal Information
We do not use or disclose Sensitive Personal Information
except for the purposes permitted by Section 8027 (l) of the California Civil
Code and/or Section 7027(l) of the Proposed Regulations under the CCPA.
F. Your California privacy rights
If you are a resident of California, you have the following
rights:
Notice
The right to be notified of what categories of Personal Information will be
collected at or before the point of collection and the purposes for which they
will be used and shared.
Access
The right to request the categories of Personal Information that we collected
in the previous 12 months, the categories of sources from which the Personal
Information was collected, the specific pieces of Personal Information we have
collected about you, and the business purposes for which such Personal
Information is collected and shared. You may also have the right to request the
categories of Personal Information which were disclosed for business purposes,
and the categories of third parties in the 12 months preceding your request for
your Personal Information.
Data Portability
The right to receive the Personal Information you have previously provided to
us.
Deletion
The right to have your Personal Information deleted. However, please be aware
that we may not fulfill your request for deletion, in whole or in part, if we
(or our service provider(s)) are required or permitted to retain your Personal
Information for one or more of the following categories of purposes: (1) to
complete a transaction for which the Personal Information was collected,
provide a good or service requested by you, or complete a contract between us
and you; (2) to ensure our website integrity, security, and functionality; (3)
to comply with applicable law or a legal obligation, or exercise rights under
the law (including free speech rights); or (4) to otherwise use your Personal
Information internally, in a lawful manner that is compatible with the context
in which you provided it.
Opt Out of Sale or Sharing
The right to opt out of the Sale or Sharing of Your Personal Information. We
may from time to time “share” your Personal Information. For this purpose, (a)
“sharing” your Personal Information means sharing, renting, releasing,
disclosing, disseminating, making available or otherwise communicating orally,
in writing, or by electronic or other means, your Personal Information to a
third party for “cross-context behavioral advertising,” and (b) “cross-context
behavioral advertising” means targeting of advertising to you based on your
activity across business, distinctly-branded websites, applications or
services, other than those with which you intentionally interact. To opt out of
the Sale or Sharing of your Personal Information, please contact us at: https://bzbizpro.com/contact-us
Exercising Your rights
If you would like to exercise your rights listed
above, please submit your
request here
Nondiscrimination
You will not be discriminated against in any way by virtue
of your exercise of the rights listed above, which means we will not deny goods
or services to you, provide different prices or rates for goods or services to
you, or provide a different level or quality of goods or services to you
because of your exercise of any of such rights. You have a right not to receive
discriminatory treatment by any business when you exercise your California
privacy rights.
Verification
We must verify your identity before fulfilling your
requests. If we cannot initially verify your identity, we may request
additional information to complete the verification process. Any Personal
Information you disclose to us for purposes of verifying your identity will be
used solely for the purpose of verification.
We may deny certain requests, or only fulfill some in part,
as permitted or required by law. For example, if you request to delete Personal
Information, we may retain Personal Information that we need to retain for
legal purposes (e.g., tax accounting).
Lodging a Complaint under California Law
The CCPA gives California Consumers the right to lodge a
complaint with the California Attorney General’s office. The Attorney General’s
office may be contacted at https://oag.ca.gov/contact/consumer-complaint-against-business-or-company.